tkbd66 Privacy Policy
Your privacy matters. This policy explains exactly what personal data tkbd66 collects, why we collect it, how we protect it, and what rights you have over your information.
Introduction
tkbd66 ("we", "us", "our") operates the online casino and sports betting platform at https://tkbd66.pro (the "Platform"). We are committed to protecting the privacy and personal data of every player who registers or interacts with our Platform. This Privacy Policy explains in clear, plain English how we collect, use, store, share, and protect your personal information, and what choices you have.
By creating a tkbd66 account, using our services, or simply browsing the Platform, you acknowledge that you have read and understood this Privacy Policy. If you disagree with any part of it, please do not use the Platform.
This Privacy Policy should be read alongside our Terms & Conditions, which govern the overall use of the tkbd66 Platform. Together, these documents form the foundation of our relationship with every player across Bangladesh, from Dhaka and Chittagong to Sylhet, Khulna, and Cox's Bazar.
Our Privacy Commitments
1. Data We Collect
1.1 Information You Provide Directly
When you register a tkbd66 account, place a bet, make a deposit or withdrawal, or contact our support team, you provide us with personal information. The categories of data we collect directly from you include:
- Identity data: Full name, date of birth, gender, and nationality as provided during registration.
- Contact data: Mobile phone number and email address used for account correspondence and security alerts.
- Verification documents: Copies of government-issued ID (e.g., National ID Card, passport, driving licence) and proof of address submitted during KYC verification.
- Financial data: Payment method details including bKash account numbers, Nagad account numbers, Rocket/Upay details, or bank account details used for deposits and withdrawals. We do not store full payment card numbers on our servers.
- Account preferences: Responsible gaming limits, communication preferences, and any other settings you configure in your account.
- Support communications: Records of chat sessions, emails, and any other correspondence you send to [email protected].
1.2 Data Collected Automatically
When you access the tkbd66 Platform, certain technical data is collected automatically by our systems. This includes:
- Device and browser data: Device type, operating system version, browser type and version, screen resolution, and language settings.
- Network data: IP address, approximate geographic location derived from IP, and internet service provider.
- Usage data: Pages visited, games played, bets placed, session duration, click patterns, and navigation paths within the Platform.
- Cookie and tracking data: Information stored via cookies and similar technologies as described in Section 6 of this Policy.
1.3 Data from Third Parties
We may receive limited personal data about you from third-party service providers in the following circumstances:
- Payment processors: Transaction status confirmations and fraud signals from bKash, Nagad, Rocket, Upay, and banking partners.
- Identity verification providers: Results of document authentication checks conducted by third-party KYC service providers.
- Game studios: Aggregate gameplay data from providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, used for dispute resolution and game integrity checks.
2. How We Use Your Data
2.1 Account Operation and Service Delivery
The primary purpose for which tkbd66 processes your personal data is to create and manage your account, process deposits and withdrawals in Bangladeshi Taka (৳), verify your identity, and deliver the sports betting and casino services you have requested. Without this processing, we cannot provide you with a tkbd66 account.
2.2 Legal and Regulatory Compliance
We process certain personal data because we are required to do so by law or legitimate regulatory obligation. This includes age verification to enforce our 21+ only policy, anti-money laundering (AML) checks, and fraud prevention screening. Compliance processing may involve sharing limited data with relevant authorities where legally required.
2.3 Responsible Gaming
tkbd66 uses your gameplay history, deposit and withdrawal patterns, and session data to monitor for signs of problem gambling. Where our responsible gaming systems identify a potential concern, we may contact you proactively and, where necessary, apply account restrictions in your best interest. This processing supports our commitment to player welfare across Bangladesh.
2.4 Security and Fraud Prevention
We analyse account activity, device fingerprinting data, and payment behaviour to detect and prevent fraud, bonus abuse, money laundering, and unauthorised access. This is a legitimate interest processing activity that protects both you and other players on the tkbd66 Platform.
2.5 Service Improvement and Analytics
Aggregated and anonymised usage data helps us understand how players interact with the Platform, identify technical issues, improve game loading performance, and develop new features. This analysis does not identify individual users and is conducted at a statistical level only.
2.6 Customer Support
When you contact our support team at [email protected], we use the information you provide — together with relevant account history — to respond to your query, resolve disputes, and improve the quality of our support service. Support interactions are recorded and retained for quality assurance purposes.
2.7 Marketing Communications
If you have opted in to receive marketing communications, we may send you information about promotions, bonuses, new games, and seasonal offers relevant to players in Bangladesh — including BPL betting promotions, Eid special bonuses, and T20 World Cup offers. You may withdraw your consent and opt out of marketing communications at any time by contacting [email protected] or updating your account preferences.
3. How We Share Your Data
tkbd66 does not sell or rent your personal data to any third party. We share your data only in the limited circumstances described below:
3.1 Service Providers
We engage trusted third-party companies to help us operate the Platform. These include payment processing partners (bKash, Nagad, Rocket, Upay, and bank partners), identity verification providers, cloud hosting and infrastructure providers, customer support tooling providers, and analytics platforms. All service providers are required to process your data only on our instructions and to maintain appropriate security standards. They may not use your data for their own purposes.
3.2 Game Providers
When you play a game supplied by a third-party studio such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, or Ezugi, a limited technical session token (not your full identity) is passed to the game provider's servers to authenticate the game session. These providers operate under contractual data protection obligations.
3.3 Legal Obligations
We may disclose your personal data to law enforcement agencies, regulators, or courts where we are legally compelled to do so, or where disclosure is necessary to prevent fraud, money laundering, or other criminal activity. We will notify you of such disclosures where permitted by law.
3.4 Business Transfers
In the event of a merger, acquisition, or sale of all or part of tkbd66's business operations, your personal data may be transferred as part of that transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity before your data is transferred.
4. Cookies & Tracking Technologies
tkbd66 uses cookies and similar technologies to operate the Platform, remember your preferences, maintain your login session, and analyse usage patterns. The main categories of cookies we use are:
You can manage cookie preferences through your browser settings. Please note that disabling essential cookies will prevent you from accessing account-restricted areas of the Platform.
5. Data Retention
tkbd66 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable legal, regulatory, and anti-money laundering obligations. In practice, this means:
- Active accounts: All personal and transactional data is retained for the lifetime of the account.
- Closed accounts: Core identity and transaction records are retained for a minimum of five (5) years following account closure to satisfy AML and fraud investigation requirements.
- Support communications: Email and chat records are retained for up to three (3) years.
- Marketing data: Retained until you opt out of marketing communications, after which it is deleted within 30 days.
When data is no longer required for any of the above purposes, it is securely deleted from our systems or irreversibly anonymised so that it can no longer be associated with any individual.
6. Your Privacy Rights
As a tkbd66 player, you have the following rights with respect to your personal data. To exercise any of these rights, contact us at [email protected] with your account username and a description of your request.
Right of Access
You may request a copy of all personal data tkbd66 holds about you. We will provide this within a reasonable timeframe, typically within 30 days of receiving a valid request.
Right to Rectification
If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update many details directly through your account settings; for identity documents and date of birth, contact our support team.
Right to Erasure
You may request that we delete your personal data. We will comply where there is no overriding legal obligation requiring us to retain it. Note that we cannot delete data we are legally required to retain for AML or fraud prevention purposes, and account closure is a prerequisite for full data deletion.
Right to Restrict Processing
In certain circumstances you may ask us to restrict the processing of your data — for example, while a correction request is being assessed — rather than delete it outright.
Right to Object to Marketing
You may opt out of receiving marketing communications from tkbd66 at any time by emailing [email protected] or updating your communication preferences in your account settings. Opting out of marketing does not affect service-related communications such as security alerts or transaction confirmations.
Right to Data Portability
Where technically feasible, you may request that we provide your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
7. Data Security
tkbd66 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or alteration. These measures include:
- SSL/TLS encryption for all data transmitted between your device and our servers.
- Encrypted storage of sensitive personal and financial data at rest.
- Strict internal access controls ensuring that only authorised personnel can access player data, and only to the extent necessary for their role.
- Regular security audits and penetration testing of our Platform infrastructure.
- Two-factor authentication options available to all registered players.
- Automated fraud and anomaly detection systems that flag unusual account activity in real time.
While we take all reasonable precautions, no system connected to the internet can be guaranteed to be completely secure. In the event of a data breach that materially affects your personal data, tkbd66 will notify you promptly and take all appropriate steps to mitigate harm.
You also have a role to play in keeping your account secure. Use a strong, unique password for your tkbd66 account, do not share your login credentials with anyone, and contact us immediately at [email protected] if you suspect your account has been compromised.
8. Minors & Age Verification
The tkbd66 Platform is strictly intended for individuals aged 21 years and above. We do not knowingly collect personal data from anyone under the age of 21. During registration and at various points throughout account use, we employ age verification measures including document checks to confirm that players meet this requirement.
If we become aware that personal data has been collected from a person under 21, we will immediately close the associated account, void any transactions, and delete the data in question in accordance with our retention policy. If you believe that a minor has registered on the tkbd66 Platform, please contact us immediately at [email protected].
9. Changes to This Policy
tkbd66 reserves the right to update this Privacy Policy at any time. When we make material changes, we will post the revised Policy on this page with an updated effective date and, where appropriate, notify you via email or an in-platform notification. Your continued use of the Platform after the revised Policy has been posted constitutes your acceptance of the changes.
We encourage you to review this page periodically to stay informed about how we protect your data. If you have any concerns about a change to this Policy, please contact us before continuing to use the Platform.
10. Contact & Privacy Queries
If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a privacy concern, please get in touch with the tkbd66 privacy team. We treat all privacy inquiries with the utmost seriousness and aim to provide a thorough response within 48 hours.
[email protected]
Subject line: "Privacy Request" or "Data Deletion Request"
Response time: Acknowledgement within 48 hours; full resolution within 30 days.
Available: 24 hours a day, 7 days a week, 365 days a year.